At Mahranii, we are committed to delivering our premium botanical hair oils and wellness products to your doorstep as quickly and safely as possible. We offer Free Shipping on all orders across Pakistan.

1. Order Processing Time

• Rapid Dispatch: Every order is handled with care. We aim to pack and dispatch your products within 24 hours of order confirmation.

• Operating Hours: Our dispatch team works Monday through Saturday. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Delivery Timelines

Once your order has been dispatched from our facility in Gujranwala, the estimated delivery times are:

• Gujranwala City: 1 to 4 business days.

• Rest of Pakistan: 4 to 7 business days.

• Please note: These timelines are estimates and may vary slightly during peak seasons or due to external logistics factors.

3. Shipping Charges

• 100% Free Shipping: Mahranii provides free delivery on all orders, regardless of the order value or your city in Pakistan. There are no hidden charges at checkout.

4. Order Tracking

• WhatsApp Updates: Transparency is our priority. As soon as your order is handed over to our delivery partner, we will send your Tracking Number directly to the WhatsApp number you provided during checkout.

• Live Status: You can use this number to check the live status of your shipment through the courier’s portal or by contacting us directly.

5. Delivery Process (Cash on Delivery)

• Contact Prior to Delivery: Our delivery partner will contact you via phone before arriving at your address. Please ensure your phone is reachable to avoid delivery delays.

• Failed Attempts: If you are unavailable, the rider will attempt delivery up to 3 times. After the third failed attempt, the parcel will be returned to our warehouse.

6. Contact Us

If your order is delayed beyond the estimated timeline or if you have questions regarding your shipment, please reach out:

• WhatsApp: 03167039056

• Email: mahraniistore@gmail.com